Transition from NEC’s Traditional PBX System to Modern IP Based PBX System

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NEC, a diversified Japanese technology company, and a major player in the PBX (private branch exchange), recently announced its decision to exit the on-premises unified communications (UC) business outside of Japan over the next few years. This move comes in response to the evolving market demand for cloud-based services as organizations worldwide undergo digital transformation.

NEC will no longer accept new purchase orders for on-premises Unified Communication products after December 31, 2024. Additionally, no new commitments, renewals, or extensions will be entered into beyond that date.

Hardware and software support services will cease after March 31, 2026, except for existing contractual obligations. The target date for completing the last shipment of products related to accepted purchase orders or any new commitments/renewals/extensions agreed between April 15, 2024, and December 31, 2024, is March 31, 2025.

This decision reflects the industry trend away from old landline phone systems and toward more advanced capabilities and compatibility.

If you’ve purchased or plan to purchase NEC systems (such as SL-1100, SL-2100, or Univerge), consider transitioning soon. Waiting too long could leave you with no available parts or troubleshooting technicians.

So, If you’re affected by NEC’s exit, reach out to us (specializing in IP technologies). We’ve helped clients move from Toshiba and Panasonic when they made a similar announcement.

We can help you re-use existing telephone wiring and explore alternatives to switch to recent technology like IP PBX Systems gradually.

Either you can Contact us directly or Fill out this form and tell us about your working system configuration to get the best option from us.

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